Terms of service
Terms of Service
Last updated: September 27, 2026
These Terms of Service govern your use of titiana.shop and purchases from Titiana. By using the website or placing an order, you agree to these terms and our Privacy, Shipping, and Return & Refund Policies.
Store Information
Titiana
2 El Nozha St, Cairo, Egypt
Support@titiana.shop
+20 104 190 1910
Products and Information
We aim to display product descriptions, colors, images, ingredients, sizes, availability, and prices accurately. Screen settings and packaging updates may cause minor differences. Customers should review product information and follow manufacturer instructions, warnings, and patch-testing guidance where applicable.
Orders
Submitting an order does not guarantee acceptance. We may contact you to verify an order and may reject or cancel an order because of stock errors, pricing errors, suspected fraud, inability to confirm the customer, delivery limitations, or other reasonable operational grounds. If payment was collected for a cancelled order, an appropriate refund will be issued.
Prices and Payment
Prices are displayed in Egyptian pounds unless stated otherwise. Available payment methods appear at checkout. Customers must provide accurate billing, contact, and delivery information.
Shipping, Returns, and Cancellations
Processing times, delivery estimates, fees, cancellations, returns, exchanges, and refunds are governed by our published Shipping Policy and Return & Refund Policy, which form part of these terms.
Acceptable Use
You may not misuse the website, attempt unauthorized access, interfere with its operation, submit fraudulent orders, or use its content in violation of applicable law.
Intellectual Property
Unless otherwise stated, the Titiana name, website content, text, graphics, branding, and original materials belong to Titiana or are used with permission. They may not be reproduced or commercially used without authorization.
Liability
Nothing in these terms limits rights or remedies that cannot lawfully be excluded. To the extent permitted by law, Titiana is not responsible for indirect losses caused by misuse of products, failure to follow product instructions, inaccurate customer information, third-party courier delays, or events beyond our reasonable control.
Changes
We may update these terms when our services or legal obligations change. The version published when an order is placed applies to that order unless applicable law requires otherwise.
Governing Law
These terms are governed by the laws of the Arab Republic of Egypt. Any mandatory consumer-protection rights remain unaffected.
Contact
Questions may be sent to Support@titiana.shop or +20 104 190 1910.